Business General Support Fee's
Our computer support services are designed for small to medium sized businesses who need their systems to work flawlessly. Computers are now critical to most business. We have created a maintenance plan to suit your needs.
|Normal Rate - For all onsite consulting & project work
|Phone & Remote Support- Billed in 15min blocks
|After Hours Rate - For weekend or work outside of std business hours
|Charities & Non-Profit - For all onsite consulting & project work
A low cost way to keep your entire office systems updated and running smoothly. These plans are very competitive and affordable. Compare with us today and start saving.
||Covers your office Server & Internet gateways per quarter
||Covers your PC or Notebooks per quarter
Full 'IT Department Coverage' Plan
We will handle all your computer support areas to maintain your existing systems. This does not cover new installations but does cover all onsite, remote & phone work to maintain your existing computers. Thus any question, query, problem or thought regarding your PC is covered by the monthly fee.
||Up to 5 PC's & one server
||Up to 10 PC's & one server
||Up to 20 PC's & 2 servers
|| For larger or complex sites we would require an audit
Key Maintenance Features:
- Technical phone & remote support as required
- Backup monitoring with a disaster recovery plan
- Critical system updates & security patches
- Antivirus software will always be up-to-date
- Time saving remote support via Internet
- System benchmarking to maintain performance
- Real-time link monitoring through Internet
- Email warnings of virus or security concerns
- Server logs & critical systems proactively managed
Prices cover labour only and are fixed regardless of how long we spend - NO FIX, NO CHARGE!